F.A.Q.
Find answers to some of our most commonly asked questions here!
Q.1
What does the first appointment look like?
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After Affinity Health Solutions (AHS) receives a referral and depending on the complexity of your health care needs you will be allocated a nurse to give you the most appropriate care to meet your specific needs.
The nurse will contact you via your preferred contact details to organise an appointment at your home or any location you choose. For example, this could be a coffee shop, library or one of your family members houses.
We will offer you and go through with you a Service Agreement which outlines important information and hours we think will be required; you will need to sign before the commencement of our services.
Once you've signed the Service Agreement, your nurse will begin your assessment. They will ask you questions related to your health and, if required and in an appropriate environment, will perform a physical examination. This assessment may take up to 3 hours depending on how complex your needs are and can be broken up into two appointments if you prefer.
Once your nurse has all the information they require, they will discuss strategies with you and your support team.
Your nurse will make a follow up appointment to discuss progress. They are available for you to contact should you find implementing the strategies difficult or you need additional information.
Your nurse works closely with your therapy, support teams, GP, medical specialists and health organisations to ensure we meet your expectations
Q.2
What areas do we service?
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Affinity Health Solutions is an NDIS registered service and we cover the state of Western Australia.
Our service is face to face in the greater Perth and surrounding areas. Regional and remote services can be arranged via online or Telehealth.
These options can be discussed when speaking to our Director.
Q.3
Where do we hold our education and training sessions?
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Affinity Health Solutions can come to you! We can provide this service within a company's own establishment or a venue organised by the enquirer.
Alternatively, we have limited access to a meeting room space - seating (up to 15 people).
NB. If organisational training facilities are not provided and AHS are required to source a location, the cost will be at the expense of the enquirer if charges apply.
Any questions related to this topic can be discussed at the time of booking.
Q.4
How much do our services cost?
Our pricing is inline with the NDIS pricing guide. If you are a provider outside the NDIS please contact us for rates and charges.
How long is the wait times for an appointment?
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Our wait times vary depending on each nurse however we strive to provide services within a reasonable time period. If you need urgent assistance call 000 or present to your local emergency department.
Please call our office on 0468 908 100 or Leonie on 0432 924 065 if you need further information or advice.
How can I apply to be apart of the Affinity Health Solutions team?
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If you are looking to work in the community with amazing people, be autonomous with your hours, achieving a fulfilling nursing career and wanting work/life balance, including competitive pay rates, you can send a cover letter and your resume to:
manager@affinityhealthsolutions.com.au
Community experience is highly valued.